Privacy Policy

Effective Date: June 2, 2025

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Lifestyle Wellness & Spa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.lifestylewellnessspa.com, engage with our services, or communicate with us online or offline. We operate in Forest City, North Carolina, and comply with applicable federal and state privacy laws.

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1. Information We Collect

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We may collect the following types of personal information:

• Contact Information – such as name, phone number, email address, and mailing address.

• Health or Fitness-Related Information – when voluntarily submitted through intake forms, appointment requests, or health assessments.

• Payment Information – when purchasing memberships, services, or packages.

• Device Information – such as IP address, browser type, device data, and cookies when you use our website.

• Communications – including emails, messages sent through website forms, or interactions via social media.

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2. How We Use Your Information

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We use your personal information to:

• Provide, schedule, and manage services or memberships.

• Communicate with you about appointments, updates, promotions, or changes to our services.

• Improve our website functionality and member experience.

• Process payments and billing.

• Comply with legal obligations and enforce our terms.

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3. Sharing Your Information

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We do not sell your personal information to third parties. We may share your information only in the following limited situations:

• With service providers who help us operate our website or process payments (e.g., Wix, Stripe).

• When required by law or to respond to legal process.

• To protect our rights, users, and facility from fraud or security threats.

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4. Data Security

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We take reasonable measures to protect your information, including using secure web hosting, SSL encryption, and internal access controls. However, no data transmission or storage system is guaranteed 100% secure.

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5. Your Privacy Rights (North Carolina Residents)

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North Carolina law does not currently require specific consumer data privacy disclosures beyond general protections, but you may always:

• Request to access, correct, or delete your personal information.

• Opt out of marketing communications by clicking the unsubscribe link or contacting us directly.

To make a request or ask questions, call us at 828-202-2045

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6. Cookies and Tracking Technologies

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Our website may use cookies and analytics tools to:

• Track visitor behavior and improve the user experience.

• Store preferences for faster access.

You can adjust your browser settings to refuse or delete cookies if desired.

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7. Third-Party Links

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Our site may include links to third-party websites (such as Instagram or booking platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

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8. Children’s Privacy

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Our services are intended for individuals 16 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can delete it.

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9. Changes to This Policy

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We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

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10. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact:

Lifestyle Wellness & Spa
247 Oak St. Ext, Ste 145
Forest City, NC 28043
Phone: (828) 248-2947