Question 1

Will my insurance cover my membership?

Accepted Answer

Some insurance providers offer fitness benefits that can cover your gym membership. We recommend contacting your insurance provider directly to ask about available fitness programs and to request your Fitness ID Code — this is different from your policy or group number and is required to set up your membership.

If you’re having trouble finding this information, feel free to contact our business office — we’re happy to help!

Question 2

Can I freeze or pause my membership if I’m going on vacation or injured?

Accepted Answer

Yes, a membership can be frozen for up to three months at a time. In case of a special circumstance requiring longer time, see our business office for help.

Question 3

How do I cancel my membership, and is there a cancellation fee?

Accepted Answer

All Memberships will require a 30-day cancellation notice. There is a $29 early cancellation fee required if canceled in the first 90 days. ALL CANCELLATIONS MUST BE MADE IN THE CLUB BY FILLING OUT A CANCELLATION FORM.

Question 4

Can I upgrade or downgrade my membership plan?

Accepted Answer

Yes, you can upgrade or downgrade your membership at any time with a member of our team in-club.

Question 5

Do you offer any discounts (e.g. student, senior, family, military)?

Accepted Answer

We offer a military discount on many of our memberships. Seniors are encouraged to check with their insurance provider to see if they qualify for a fitness program paid through insurance (Silver Sneakers, Silver & Fit, FitOn, ect.).

Question 6

Are there age requirements for becoming a member?

Accepted Answer

Children 5 and up may be added to a parent/guardian’s membership, however they would need to abide by our Child Fitness Policy and Age Restrictions. 
Children 5-10: Only allowed for Free Kid’s Swim and non-weight classes (Zumba, Cardio Kickboxing, Cardio Dance Classes ONLY)
Children 11-14: May use the exercise floor, pool, and participate in classes. 
Must be on a parent or guardian’s membership
Must be with a parent or guardian at all times
Children 15-17: Have full access availability. 
Parents or guardians MUST sign a waiver of liability.

Question 7

Can I bring a guest with me after hours?

Accepted Answer

No, guests are only allowed during staffed hours. Members are prohibited from allowing unauthorized guests to enter during unstaffed hours. 24/7 access for active members ONLY.

Members who violate this rule and allow unauthorized guests to enter after hours will be fined as follows:   
1st Violation: $50 fine.
2nd Violation: $100 fine and membership revoked.

The Club will contact law enforcement and prosecute unauthorized guests with trespassing.

Question 8

Can members bring a different guest with them every visit?

Accepted Answer

Yes, members can bring one guest with them for free per visit. However, members cannot bring the same guest consecutively.

Will my insurance cover my membership?

Can I freeze or pause my membership if I’m going on vacation or injured?

How do I cancel my membership, and is there a cancellation fee?

Can I upgrade or downgrade my membership plan?

Do you offer any discounts (e.g. student, senior, family, military)?

Are there age requirements for becoming a member?

Can I bring a guest with me after hours?

Can members bring a different guest with them every visit?

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